Not all inlay rings are created equal. It's very easy to make an inlay ring badly, either through poor choice of materials or poor execution, leading to a failure 6 months down the line. We've repaired several wood lined rings (purchased from other places) where the uncoated wood was held on with superglue and simply fell out shortly after purchase. That's not good enough for us. We've spent a lot of time getting our process right, so in the unlikely event that a ring you buy from us fails through poor workmanship, we'll fix it for free. If you've scratched and bent it beyond recognition we'll still fix it, we'll just charge you a little bit to cover workshop time and postage.